Download ~ ITIL Continual Service Improvement ~ by AXELOS ~ eBook PDF Kindle ePub Free
eBook details
- Title: ITIL Continual Service Improvement
- Author : AXELOS
- Release Date : January 29, 2011
- Genre: Careers,Books,Business & Personal Finance,Industries & Professions,
- Pages : * pages
- Size : 5853 KB
Description
ITIL Continual Service Improvement provides best practice guidance on identifying and introducing a cycle of service management improvements, as well as a structured approach for assessing and measuring services. This guidance is suitable for any IT and business professional involved in the management of services, including managers and practitioners, IT architects, process and service owners and business relationship managers.